How can I dispute negative items reported by Campus Partners to my credit report about a student loan?

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Albert wants to know:

I have been unable to get anyone on the phone at the Campus Partners via the number they give at 800-344-8609 and cannot seem to find the right directory for filing disputes in their automated response system. I have already initiated a dispute via Experian’s credit expert. Please help me find out how to get a live person on the phone with Campus Partners. I’ve also already tried pressing 0 and # and * all the usual keys that indicate “operator” in similar systems.
One issue I am having is getting a live person on the phone. I have no idea how to get a live person from Campus Partners on the phone. Their automated response system will not let me get to an operator or any person. As a result I cannot ask them any questions or collect necessary information to file a complaint with the BBB.